Confusing error message

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Confusing error message

Post  richard on Thu Nov 10, 2011 11:46 am

I dropped the video file CSI.S12E07.HDTV.XviD-LOL.avi on VideoDrive and got this cryptic error message:

"The preset you selected could not be loaded. Try again with another preset. Error: Canít make current application into type image"

Which preset? Would be nice to know which one is being attempted to be automatically loaded since I didn't actually select one. The error string at the end makes no sense to me at all. Presumably it is the CSI.plist which I created to attempt solving VideoDrive using the wrong language when creating the iTunes import.

In the log file I get told:

09:22:17: Error while determining online metadata for video CSI.S12E07.HDTV.XviD-LOL.avi: Canít get item 4 of {"", "", ""}.

That is even less clear than the alert.

richard

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Re: Confusing error message

Post  Aroona on Mon Nov 14, 2011 12:48 am

We can confirm this is an issue in version 2.5. It will be addressed in version 2.5.01. A beta version is available on request.

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