Error 9000

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Error 9000

Post  Erich on Mon Mar 22, 2010 9:03 am

I tried to convert and import a mkv video with.
I installed QT7 as well.
Videodrive opens QT7 and read the whole file (15 GB). But after reading it opens the exporting video windows just quickly and ends with the error message:
08:52:42: Import of Star Trek 2009.mkv failed because no file was produced during the import process. (error: 9000)

Import of Star Trek 2009.mkv failed because no file was produced during the import process.

I bought the Videodrive yesterday and think it would be a very cool tool if it would work entirely.

My states:
Videodrive Version 2.0 beta 7 (2.0 beta 7)
Mac OS X 10.6.2 (4GB 1067 MHz DDR3)

When I convert the same video with Handbrake it works fine.

Please help me, otherwise I will be very disapointed having bought this software.

Thanks, Erich

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Re: Error 9000

Post  Aroona on Mon Apr 05, 2010 2:41 pm

This problem can be related to several things. First make sure you have Perian 1.2.1 installed on your machine.
Next, make sure the video plays fine in QT7.

Why does VideoDrive open QT7? Do you have the option to use QT7 for all video imports checked (this option is located on the advanced tab). Because by default, QTX should be opened. However, in the case of MKV files, it is recommended to use QT7.

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Re: Error 9000

Post  Rod on Sun Apr 18, 2010 1:34 am

Same for me... Following error message

9:01:35 PM: Import of Taxi_Driver.avi failed because no file was produced during the import process. (error: 9000)

MacOS 10.6.3 iTune 9.1 Videodrive 2.0. Used Quicktime X for the first time. I am going to try it again with Quicktime 7

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Re: Error 9000

Post  Rod on Sun Apr 18, 2010 2:43 am

Worked just fine with Quicktime 7. I have never had any success in converting this type of movie to 'Convert to Apple TV using Quicktime X. Always successful with Quicktime 7 no matter what the version.

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Re: Error 9000

Post  Aroona on Thu May 06, 2010 7:57 am

Some users report that VideoDrive frequently fails to import their videos caused by error 9000. This is most likely caused by a failed conversion by QuickTime X if you have selected import methods 5, 6, 7 or 8. We have determined that a bug in QuickTime X causes the export process to stop without any reason or notification when the display goes to sleep. This issue also occurs with QuickTime 7. VideoDrive 2.0.05 includes a workaround that prevents the screen from sleeping during the critical stages of the video conversion process. Please report to us if this version fixes the issue. If not, try disabling display sleep (in Energy settings of System Preferences) and see if that avoids the issue.

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Good News

Post  Rod on Sat May 15, 2010 2:32 pm

I have successfully converted a (.avi) movie for iTunes using Quicktime X with V2.0.06B

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